Software ›››

Gaming Management System (GMS)

  • GameSmart's GMS is a modular based solution.
  • GMS provides for all areas of casino management.
  • The modular architecture allows changes to be effected to all modules except, PTU, Slots Accounting, Cashless Gaming and Jackpot Management modules, without requiring further regulatory certification.
  • The system can be installed as a coin based solution and migrated to CoinLess at the operators pace.
  • Both solutions use smart cards to provide for customer loyalty tracking and management, whilst in the CoinLess offering the smart card is used to store the customers electronic money (eMoney).
  • The system is an integrated solution comprising of a hardware component, a software component and is an online networked solution.
  • The database is Microsoft SQL and the design allows for the inclusion of 3rd party mirroring software to provide for automated failover should the primary database stop functioning.
  • GMS is a regulated solution, tested by BMM Compliance for the South African market and is certified to over 200 machine manufacturer base software, for all major manufacturers.
  • BMM Compliance has offices in the Americas, Europe, Asia, Australia and Africa.
  • For a comprehensive, regulated solution that allows you to go from coin based to CoinLess at your own pace contact GameSmart.

For more information, click on modules below.
The yellow coloured modules are regulated and require certification.

 

Core Module

The Core Module is the first to be installed and allows for the initial set-up of the system, and creation and management of the following information.

  • Accounts – your Chart of Accounts.
  • Entities – your accounts entities.
  • General Parameters – all global parameters within the system.
  • Menu Configuration – controls access to system functions and is group/user function based.
  • Report Configuration – controls access to system reports and is group/user function based.
  • User Configuration – user information, including name, job title, user level, password control, etc.

Core Module

The Core Module is the first to be installed and allows for the initial set-up of the system, and creation and management of the following information.

  • Accounts – your Chart of Accounts.
  • Entities – your accounts entities.
  • General Parameters – all global parameters within the system.
  • Menu Configuration – controls access to system functions and is group/user function based.
  • Report Configuration – controls access to system reports and is group/user function based.
  • User Configuration – user information, including name, job title, user level, password control, etc.

Slot Accounting

The Slot Accounting Module controls the creation and management of all gaming machine related information.

  • Machine Wizard - create and manage machine configuration.
  • Make, model, cabinet type.
  • Game type including all EPROM's and protocol’s.
  • Location on the gaming floor, and the ability to do machine moves.
  • Denomination, hopper and jackpot settings.
  • Significant event archiving configuration.
  • Ability to do journal and meter adjustments.
  • Machine event monitoring.
  • Revenue and cash flow information.

Slot Analysis

The Slot Analysis Module includes customised user specific reports on hardware performance related issues, such as:

  • Unacceptable bill acceptance rates.
  • Unacceptable card read failures.

Casino Administration

The Casino Administration Module controls all areas relating to revenue generation.

  • Gaming machine drop management.
  • Gaming floor configuration of:
    • Banks.
    • Bases.
    • System Protocols.
    • Gaming Machine locations.

Cashless Gaming

The Cashless Gaming functionality is linked to the PTU hardware and is smart card based.

  • Credit balances for cashable and non-cashable credits are carried on the smart card.
  • All cards are authenticated before gaming is permitted.
  • Balances on the card are compared to the backend database before gaming is permitted.
  • If the card and database balances are not the same the card is blocked until the discrepancy is cleared.
  • eMoney is downloaded to the credit meter from card for play.
  • When cash out is pressed credits are paid to card.
  • To cash out the value on the card players go to cash desk.
  • When cashing out at cash desk balances on the card and database are again confirmed equal.

Jackpot Management

The Jackpot Managment Module controls the creation and management of all SAS progressive jackpot information.

  • Jackpot display management.
  • Jackpot configuration management
  • JDM Management.

Hand pays, Jackpots and Progressive Jackpots are paid by smart card, the process being:

  • Machine lockup in hand pay, jackpot or progressive jackpot.
  • Attendant inserts his card and links the payment to his profile
  • Attendant collects payment at cash desk returns, makes payment and inserts his card to reactivate play.

Player Tracking Unit

The Player Tracking Unit is an integrated hardware and software module that provides for staff and customer interaction.

  • Attendant Card.
    • View Meters.
    • EGM Information.
    • Event History.
  • Surveillance Card.
    • Change AFT/EFT.
      • Enable / Disable.
      • Selectable as in the case of SAM – Enable / Disable
  • Customer Card.
    • Download menu displayed.
    • # displays Main Menu.
    • Show balances.
    • Show preferences.
    • Download credits.
    • View payout of EGM.

Reports

The Reports Module controls the access to reports for various casino groups. Depending on which group the user is allocated to, his report menu and access will vary.

  • Reports may be viewed on screen and printed.
  • Mechanism for providing viewing access only.
  • Reports can be viewed or printed remotely.

Table Management

The Table Management Module controls the creation and management of all table related information.

  • Start and closure of accounting day.
  • Configuration of table types and pit configurations.
  • Hourly counts, fills and credits.

Loyalty

linespacer The Loyalty Module controls the creation and management of all loyalty related information.

  • Loyalty point’s calculation and complimentary point split.
  • Loyalty factors – happy hour, double points etc, including run times and days.
  • Point’s redemption.
  • Product Management.
  • GRO Floor plan – graphical floor plan viewer, including real time play view.
  • Table loyalty.
  • Customer rating management.
  • Points race promotion.

Customer Management

The Customer Management Module controls the creation and management of all customer related information.

Customer Information Wizard – includes:
  • Name
  • Contact details.
  • Financial status, if credit customer
  • Customer interests.

Treasury

The Treasury Module is essentially the cash desk module and includes functionality to:

  • Perform cash on and off card functions.
  • Other related cash desk functions.
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